Mario Ricco joined Generali in 2009 and became head of global claims in April 2013 leading the claims community across the Group. Before joining Generali he was a management consultant in the insurance industry primarily focused on claims management. He has 15 years of experience in claims management. He graduated in mechanical engineering from the University of São Paulo (Brazil) and holds a Master in international economics and management from SDA Bocconi (Milan, Italy).