For the past five years Michael Donnellan has performed a global leadership role in the evolution and development of the business process services (BPS) of DXC Technology and its predecessor companies. He has responsibility for strategy, sales and the growth of BPS across the UK, Ireland and the Middle East. He is a former partner at PwC and Accenture where he held several leadership roles covering business strategy, implementation of enterprise-wide transformation programmes and the exploitation of breakthrough technologies. He has written three books and has lectured extensively at a number of institutions.