Alan Hickman is the head of digital capability & delivery at LV and has over 15 years’ experience within personal and commercial lines insurance. He started his career at AXA Insurance in 2000 prior to joining Highway Insurance as an underwriter in 2001. LV acquired Highway Insurance in 2008 and Hickman has gained significant business experience in multiple business functions across general insurance.
His professional passion is insurtech: he’s on the #Instech Club 20/20 advisory board and is a frequent contributor within the insurtech space, chairing panels, judging awards and presenting.
With roles spanning digital, operations, finance, underwriting and claims as well as an insatiable appetite for improvement, Hickman is well placed to support the evolution of the insurance industry with personal goals of improving trust, providing complete transparency and removing friction.