Tuesday, May 21, 2019
8:00 AM - 8:50 AM Registration
REGISTRATION & COFFEE
8:50 AM - 9:00 AM Chair’s Opening Remarks
Speaker:
Wyn Jenkins, Managing Editor, Intelligent Insurer
9:00 AM - 9:30 AM Build A Business-Driven Analytics Strategy For Commercial Lines
Exploit Natural Language Processing (NLP) and Natural Language Understanding (NLU) To Deliver Valuable Insights To Decision-Makers
  • Hear how, through language understanding and an in-depth analysis of content of all types (eg. unstructured text such as risk reports, policies, slips, endorsements, claims, etc, cognitive technology transforms data into actionable insight

  • Learn how decision-makers can finally move away from manual sifting and sampling, and start leveraging NLP and NLU to interrogate, extract, and summarize valuable information trapped into thousands of documents

  • Hear direct from insurers who have transformed business outcomes with NLP and NLU, and get a blueprint for implementing advanced AI cognitive features

Moderator:

David Clamp, Managing Director, Merlin Digital Consulting

Speakers:

James Breeze, Digital Artificial Intelligence & Analytics Lead, AXA XL

Pamela Negosanti, Global VP of Insurance, Expert System

9:30 AM - 10:00 AM Build A Business-Driven Analytics Strategy For Commercial Lines
Embed Analytics Into The Heart Of Your Organisation
  • ​​​​Treat data as your biggest asset, and create an insights-driven business model that propels efficiency, profitability, and client engagement
  • Drive enterprise-wide transformation by enabling internal, external, and unstructured data to flow between business units and functions, and enable new insights that put clients and sales partners at the centre

  • Tackle process improvement, organisational design, and change management, and debate how to embed AI into your target operating model

  • Introduce agility and flexibility to your existing mainframe, and wrap new capabilities around your existing legacy structure to enable plug and play connectivity with third parties

Moderator:

David Clamp, Managing Director, Merlin Digital Consulting

Speakers:

David Ovenden, Global Director, Pricing Product Claims and Underwriting, Willis Towers Watson

Alexandrina Scorbureanu, Group Head of Projects & Overarching Activities, Ergo Group

Daniele Pedrazzoli, SVP, Lead Transformation Officer, Liberty Mutual

10:00 AM - 10:15 AM Build A Business-Driven Analytics Strategy For Commercial Lines
Automate Manual Tasks To Give Hours Back To Your Business With Robotic Process Automation (RPA)
  • Prepare to be dazzled by the ROI already being delivered by RPA projects, and hear the latest industry stats on the benefits of removing manual data entry, data sourcing, and data cleaning from the routine tasks of senior executives

  • Explore best practice for selecting which internal processes to automate, and identify the low-hanging fruit that can deliver significant cost savings to bolster the business case for further investment

  • Understand why the business units (and not IT) must take the lead on mapping processes, and uncover strategies for building bridges between business leaders, IT, and automation specialists

  • Understand why aftercare is so critical to the success of RPA projects, and develop a roadmap for gaining the confidence of business unit heads by monitoring success, spotting, investigating and pre-empting problems, and engaging key stakeholders in the process

Speakers:

More Information coming soon

10:15 AM - 10:30 AM Build A Business-Driven Analytics Strategy For Commercial Lines
From Tactics To Strategy: Enable Pre-Bind Analytics, Scenario Modelling And Human-Machine Collaboration To Drive Competitiveness
  • Drive successful and profitable returns by capitalising on a growing market for new offerings around operational, cyber, technology, and supply chain

  • Move beyond historical post-bind analytics to pre-bind analytics based on scenario modelling

  • Leverage data analytics and automation to improve efficiencies in data and policy issuance, and provide overall transparency in the workflow

  • Execute a single platform for data-sourcing, data-sharing, and automation to enable pre-bind analytics, scenario modelling, and human-machine collaboration to drive competitiveness

Speaker:

Jason Crabtree, CEO, Fractal Industries

10:30 AM - 10:35 AM Build A Business-Driven Analytics Strategy For Commercial Lines
Insurtech Showcase

MGA Mutual is a managing general agent in the London insurance market, providing underwriting services to carriers, using the latest insurance technology solutions, to manage and process coverholder and binder business, data and back-office services particularly suited to high-volume, low-cost business. Using its specially configured integrated management system, the MGA Mutual solution incorporates a bordereaux data management solution, coverholder management system, a comprehensive reporting platform, an insurance broking accounts system and an online quote and bind portal.

Speaker:

Jason Anthony, CEO, MGA Mutual

10:35 AM - 10:40 AM Build A Business-Driven Analytics Strategy For Commercial Lines
Insurtech Showcase
Agile Risk Partners is a risk transfer and advisory business, this is an entirely new business category in EC3, and it represents the teaming-up of an experienced Lloyd’s underwriter, and an experienced Lloyd’s broker, to focus on originating and structuring cession of risk to collateralised reinsurers, in direct and facultative contexts. We are already working with all the major broking houses and a number of major re/insurers to see if/how we may create value using ILS, for them or their clients.
 

Speaker:

James Poole, Managing Director, Agile Risk Partners

10:40 AM - 10:45 AM Build A Business-Driven Analytics Strategy For Commercial Lines
Insurtech Showcase
Skyline Partners is a London-based managing general agent specialising in data-driven parametric protections. Skyline’s model is to provide ‘parametric insurance as a service’ seamlessly integrated with trusted partners globally. Our white-labelled proprietary ‘plug & play’ software, including data and risk models, enables our distributors to upscale their existing services. Embracing the current environmental and scientific developments, we use technology and independent data to restore trust, eliminate moral hazard and reduce the cost of risk transfer across all industries and geographies. Our launch is focused on weather protection for agriculture and renewable energy.
 

Speaker:

Laurent Sabatié, Founder/Director, Skyline Partners

10:45 AM - 10:50 AM Insurtech Panel Q&A

Moderator:

Helena Prokhorenko, Senior Associate, Highland Europe
10:50 AM - 11:10 AM BREAK
NETWORKING COFFEE BREAK
11:10 AM - 11:25 AM Tackle The Data & Technology Challenge For Commercial Lines
Unlock Superior Underwriting Performance With Artificial Intelligence
  • Get to grips with how commercial insurers can transform their underwriting using artificial intelligence (AI)

  • Understand how to automate repetitive processes which are predominantly manual and time-consuming today

  • Develop a roadmap for removing frictional costs in the insurance value chain and deliver the benefits of reduced costs to both insurers and commercial clients

Speaker: 

Richard Hartley, CEO, Cytora

11:25 AM - 11:40 AM Tackle The Data & Technology Challenge For Commercial Lines
Powering The Data-Driven Underwriter Of The Future
  • Get to grips with the latest technologies available to enhance the underwriting process including sensor-based technologies and semantic web applications, and explore how new tools are being applied to improve the quality and efficiency of the underwriting process

  • Understand how pricing decisions will become more statistically grounded in sophisticated analytics and rules-based decision support, and get ready to move beyond existing pricing models to develop data-driven pricing decisions and a quantification culture

  • Identify the new specialist skills that will complement core underwriting competencies including data-driven product development, portfolio management and pricing analytics, and hear tried and tested methods for reorganising underwriting teams to start developing future skills and capabilities now

  • Debate the prediction that underwriters will soon contribute significantly more value to prospecting, sales pursuit, account retention and account servicing, and explore scenarios for brokers and underwriters collaborating more effectively to develop bespoke risk management solutions for clients

Speaker: 

Susan Fallon, Global Head of Commercial Property, Zurich

11:40 AM - 11:55 AM Tackle The Data & Technology Challenge For Commercial Lines
AI = Actionable Insights in SME Insurance
  • Discover how machine learning and AI are transforming SME insurance

  • Explore real world use cases of human-enabled AI, with case studies from QBE, Hiscox, and Euler Hermes

  • Find out why DFP has been named "Best Global InsurTech" and received multi-million funding from leading investors

Speaker: 

Erik Abrahamsson, Founder and CEO, Digital Fineprint

11:55 AM - 12:10 PM Tackle The Data & Technology Challenge For Commercial Lines
DLT, Automation and AI: Are They Partners In Crime?
  • Automation and AI are both already here; they leverage data. How and where does distributed ledger technology (DLT, blockchain) play a part in bringing to life these new technologies?

  • As always data continues to play a pivotal role, but how do you ensure the security and quality of the data that is fuelling your automated processes and supporting your AI?

  • Examine what automation and AI really do in insurance, and how their power can be exploited by DLT

Speaker:

Antonio Di Marzo, Product Owner Commercial Insurance, B3i

12:10 PM - 12:25 PM Tackle The Data & Technology Challenge For Commercial Lines

Is Machine Learning Fair? Prepare For The Ethical And Legal Issues Unleashed By AI

  • Navigate the tension between harnessing AI for competitive advantage and the requirement to satisfy regulators that legal and ethical obligations are met
  • What happens when unfairness creeps in? Consider what it takes to guard against algorithmic bias and explore mechanisms for carefully testing significant samples of outputs

  • Is transparency a prerequisite under GDPR? Tackle the interpretability problem and achieve a balancing act between ‘smart’ yet ‘explainable’ AI

Speaker:

Fergus Mackie, Global Head of Pricing Analytics, Zurich

12:25 PM - 12:30 PM Tackle The Data & Technology Challenge For Commercial Lines
Insurtech Showcase
Slice Labs is the insurance engine behind tomorrow’s cloud-based, on-demand digital services ecosystems. Through its Insurance Cloud Services platform, Slice is enabling insurers and technology companies to build truly intelligent and intuitive pay-as-you-go digital insurance products. As the power of data, AI, and behavioural science is a catalyst to further integrate on-demand insurance into major aspects of customer life cycles, the company announced Slice Mind, a new business unit and insight engine that makes use of AI/ML, data and behavioural science to create products and services that help companies with personalisation, experimentation, simulations, predictions, risk modelling recommendations and decision-making.

Speaker:

Philippe Lafreniere, Chief Growth Officer, Slice Labs

12:30 PM - 12:35 PM Tackle The Data & Technology Challenge For Commercial Lines
Insurtech Showcase
McKenzie Intelligence Services (MIS) analyses rich data from space, air, IoT and ground-based sensors to provide the most timely, robust and holistic view of a nat cat event. We combine machine learning algorithms with our in-house, military-trained damage assessment experts to provide the hard facts about the situation on the ground before, during and after the event. Delivered via our easy-to-use platform, our global insurance industry clients access the information they need to provide a differentiated customer service from catastrophe and business interruption claims, and enhanced data for exposure management analysis

Speaker:

Forbes McKenzie, CEO, McKenzie Intelligence

12:35 PM - 12:40 PM Tackle The Data & Technology Challenge For Commercial Lines
Insurtech Showcase
 
Speaker:
More Information coming soon
12:40 PM - 12:45 PM Tackle The Data & Technology Challenge For Commercial Lines
Insurtech Showcase Panel Q&A
 
Moderator: 
Sam Evans, Founding Partner, Eos Venture Partners
12:45 PM - 1:25 PM LUNCH
NETWORKING LUNCH
1:25 PM - 1:40 PM Explore The Business Case For Commercial Claims Automation

Leverage AI To Cultivate Empathy And Improve Customer Experience In The Claims Journey

  • See how applying AI to claims processing allows insurers to settle claims easier, faster, and with more transparency

  • Empower claims executives to focus on delivering exceptional customer experience by freeing them up from repetitive and tedious tasks

  • Leverage AI to deliver a personalised offering based on a more nuanced understanding of customer needs, and harness the full potential of data to increase loyalty and retention 

Speaker:

Souhail Debaghi, Director Business Development UK, omni:us

1:40 PM - 2:00 PM Explore The Business Case For Commercial Claims Automation

Develop A Roadmap To Get Commercial Claims Transformation Off The Ground

  • Get the detail on how a mid-size firm is tackling claims transformation to deliver maximum impact with moderate investment

  • Benefit from lessons around how to engage consultants, work across operations, business units and IT, and get buy-in from internal stakeholders

  • Explore how to evaluate key components of the claims journey to assess the viability of automating routine elements of larger losses for high-end commercial and low-end corporate clients

Speakers:

David Fineberg, Head of Claims, Generali Global Corporate & Commercial, Generali

Melissa Boyars, Claims Operations Manager, Generali

2:00 PM - 2:15 PM Explore The Business Case For Commercial Claims Automation

Deliver Next Generation Claims Processing

  • Explore the key drivers and enablers of change in claims departments today

  • Get to grips with the automation and decision support opportunities available to claims executives

  • Understand the key ingredients for the successful measurement, delivery and implementation of innovative claims solutions at scale

Speakers: 

Tom Helm, Director, Claims Practice Leader, Willis Towers Watson

2:15 PM - 2:30 PM Explore The Business Case For Commercial Claims Automation

Harness NLP To Uncover The Drivers Of Medical Malpractice Claims

  • Access unique insights from Beazley’s data initiative with Stanford University to develop benchmarking analysis on medical malpractice claims

  • Explore how NLP offers new opportunities to analyse large, historical, and text-based datasets, and how to uncover valuable insights on the jurisdiction, cost, and severity of claims

  • Understand how US hospitals clients are benefiting from new data-driven insights on the drivers of medical malpractice claims

Speakers:

Valentina Minetti, US Hospitals Focus Group Leader and Underwriter, Beazley

2:30 PM - 2:50 PM BREAK
NETWORKING COFFEE BREAK
2:50 PM - 3:20 PM Harness Intelligent Automation & AI To Deliver Next Generation Insurance Products & Client Services

Enable Data-Driven Risk Management For Commercial Property Insurance

  • Tackle wafer-thin margins of profitability in the property book with a combination of cutting-edge technology, advanced analytical tools, and insurer-client-broker collaboration

  • Debate the limits of cat modelling including the systematic underestimating of some extreme weather events, and understand where to focus qualitative, local, and human insights to inform complex coverages such as business interruption

  • Get to grips with how data-driven risk management can drastically minimise attritional loss, and hear how insurers are working with their clients to combine wireless and integrated smart building technologies with real-time analytics to pre-empt problems and deploy rapid remedial action

  • Explore the non-traditional business models enabled by cross-industry partnerships, eg, usage-based insurance, parametric-based propositions, and insurance as a service, and hear what works to encourage policyholders to share granular data with brokers and insurers

Moderator:

Iain Wilcox, CEO, GWT Insight

Speakers: 

Steve Walden, Director, Global Strategy, Commercial Property, AXA XL

Laurence King, Director, London Markets, Charles Taylor InsureTech

Tom Morgan, Partner, Head of Client Development, Arcadis UK

3:20 PM - 3:35 PM Harness Intelligent Automation & AI To Deliver Next Generation Insurance Products & Client Services

Leverage Technology To Transform The Future Of Marine Insurance

  • Hear real-world examples of how marine insurers are harnessing automation to improve the reliability of vessels and reduce frictional operating costs, while also facilitating safe operations and ultimately lowering risk

  • Develop a strategy that enables the effective organisation of internal data to support the development of new analytics insights and capabilities, and secures access to external data that enriches and complements internal datasets

  • Get up to speed with the latest tools available to enable underwriters to select and monitor vessels and build a high performing well-diversified insurance portfolio

  • Debate the cost-benefit scenario of a blockchain-based overhaul for marine, and explore how smart contracts could simplify the settling of premiums, the payment of claims, and enable shippers to track assets and share data with brokers and insurers, and for insurers to track their exposures in near-real time

Speakers:

More Information coming soon

3:35 PM - 3:50 PM Harness Intelligent Automation & AI To Deliver Next Generation Insurance Products & Client Services

Discover How To Deliver Tangible Business Results Through SBC CoLab InsurTech’s Commercial and Specialty Lines Innovation Program

  • Identify specific problems in key customer segments ranging from SME to large industrial insurance, and understand how to match well defined problems to customised solutions by collaborating with growth stage startups

  • Tackle the challenge of providing cover for uninsured as well as emerging commercial risks, and discover what it takes to select, source, and develop a startup ecosystem to specifically address this challenge

  • Explore how to provide commercial clients with broader insurance protection and risk management, and deliver growth opportunities that create competitive advantage through operational augmentation or new proposition development

  • Size up new tech-enabled opportunities for commercial lines, including industrial IoT, people safety and wellbeing on high risk work sites, tracking and estimating the value of cargo within the Marine/Logistics sector, and the future of SME engagement and distribution

Speaker: 

Tshidi Hagan, Programme Director, Startupbootcamp

3:50 PM - 4:20 PM Harness Intelligent Automation & AI To Deliver Next Generation Insurance Products & Client Services

Prepare For The Next Generation Of Commercial Products And Client Services

  • Debate the prediction that commercial lines will inevitably move away from traditional commoditised products, and towards more bespoke and innovative solutions tailored to meet unique risks and changing demands

  • Sidestep the disintermediation debate, and consider what it takes for insurers and brokers to share insights and collaborate more closely to structure innovative client solutions that increase value to the end customer

  • Harness data-driven insights to build closer relationships with clients, and identify empirical measures to support new business and renewals

  • Get to grips with new and emerging niche products, and understand how to launch and manage PoCs and pilots to grow core products for the future around new and emerging risks

Moderator:

More Information Coming Soon

Speakers:

Sonya Homewood, Chief Operating Officer (Commercial Risk Solutions), RSA

Véronique Grenon, Managing Director, Global Insurtech Research Lead, Guy Carpenter

Tshidi Hagan, Programme Director, Startupbootcamp

4:20 PM - 4:35 PM Harness Intelligent Automation & AI To Deliver Next Generation Insurance Products & Client Services

Harness AI To Supercharge The Cyber Insurance Market

  • Tackle the fast-evolving nature of cyber risk with real-time insights that are continuously updated to reflect changes to the cyber threat landscape

  • Overcome a lack of historical data with public, open-source, proprietary and third-party data to augment and validate underwriting cyber risk

  • Leverage AI-powered predictive risk scenario models to better understand the cyber risk associated with a company or portfolio

Speaker:

More Information Coming Soon

4:35 PM - 4:40 PM Harness Intelligent Automation & AI To Deliver Next Generation Insurance Products & Client Services
Insurtech Showcase

Tapoly is an insurtech platform that offers on-demand insurance to freelancers, contractors, SMEs, and everyone in the sharing and gig economy. We act as both a distributor and a technology provider to established insurers and brokers who wish to explore these under-served markets.

Speaker:

Janthana Kaenprakhamroy, CEO and Founder, Tapoly

4:40 PM - 4:45 PM Harness Intelligent Automation & AI To Deliver Next Generation Insurance Products & Client Services
Insurtech Showcase

Kovrr monitors millions of ongoing incidents in real time. The platform uses public, open-source, proprietary and third-party data to build advanced AI machine learning engines to create risk scenario models from cyber incidents, intelligence exposure data and claims incidents data. Kovrr provides immediate visibility into internal and external cyber risks to support the underwriting processes of cyber insurance policies. Their solution helps insurance professionals prospect and select risks, grow their book according to risk appetite, and manage portfolio risks accumulations.

Speaker:

Tom Boltman, Head of Strategic Growth, Kovrr

4:45 PM - 4:50 PM Harness Intelligent Automation & AI To Deliver Next Generation Insurance Products & Client Services

Insurtech Showcase

Shepherd improves the operational efficiency and the sustainability of the built environment. Utilising pre-emptive maintenance and risk management analytics, we protect the past, optimise the present and create a more sustainable future.

Speaker:

Will Brocklebank, Executive Chairman, Shepherd

4:50 PM - 4:55 PM Harness Intelligent Automation & AI To Deliver Next Generation Insurance Products & Client Services

Insurtech Showcase Panel Q&A

Moderator: 

Helena Prokhorenko, Senior Associate, Highland Europe

4:55 PM - 5:15 PM Harness Intelligent Automation & AI To Deliver Next Generation Insurance Products & Client Services

The State Of Commercial Insurtech In The US

  • What technologies are being used?

  • Who are the players? Who’s making an impact?

  • Who’s investing?

  • What does the future look like?

Speaker: 

Chris Downer, Principal, XL Innovate

5:15 PM - 6:30 PM DRINKS RECEPTION
 
NETWORKING DRINKS RECEPTION