Board Tech Talks: Intelligent InsurTECH Europe 2017

2017 BOARD TECH TALKS

What you, your manager, team & board wants & needs to know about insurtech

Broadgate Two

The Board Tech Talks includes 20+ board members presenting case studies on how regulatory developments, blockchain, startups engagement, cyber risk, predictive analytics and claims digitalisation are transforming the business and pushing forward internal change management.
Join this stream to hear from board members about the most innovative insurtech initiatives currently being implemented at their own organisations, its challenges, opportunities and impact on the business.

The Board Tech Talks will include a series of panel discussions and presentations followed by 10 minutes of Q&A.

Board Tech Talks is one of the co-located events at our flagship event, Intelligent InsurTech Europe. Board Tech Talks runs from 8:30-16:00 and, along with the panels and presentations, will include a series of networking breaks attended by Intelligent InsurTech Europe's wider audience.

Please find below the agenda for the Board Tech Talks stream. If you have any questions about these sessions please contact Elsa Costa at ecosta@newtonmedia.co.uk or on +44 (0) 203 301 8231

Keynote Presentation from the Headline Sponsor

Incumbents & InsurTech: Creating a Platform for Innovation

Incumbent insurers, technology service providers and InsurTechs struggle to drive systemic change:
- Adversaries versus partners
- Difficult transition from experimentation to implementation
- Marginal positive disruption versus true transformation
- Sub-optimized end-customer value
Pipelines and Platforms and how the platform business model might offer a way forward
Embarking on a platform journey: What are the core elements of a platform? How to create a platform strategy?
What does a platform approach mean for InsurTechs?

Keynote Panel

InsurTech: What the Board Wants & Needs to Know

What Insurtech solutions can help us differentiate, and bring unique competitive advantage to our business?
How will these impact our core business, results, portfolio, new clients and profitability?
What are the benefits compared to what we already have?
How much will it cost? What’s the potential ROI and impact on the bottom line? Why should I approve the investment?
Where do the real opportunities lie? Where should we focus: the connected car; the connected home; the connected self?
How do you propose to attain scalability; what are possible opportunities and the pitfalls?
Must you act now to remain competitive? How much time do we have, if any
Recent initiatives and implementation case studies - why did I approve it?

Panellists:

More Business, Less Risk: Is There a Better Way?

• Towards a frictionless insurance market – what are the impediments?
• What is the future of insurance distribution?
• Coverholder/DUA – understanding the risks
• The post-Brexit impact on insurance market regulations
• Is the lack of growth in productivity a function of increased regulation?
• Increase business, reduce risk and ease regulatory burden - mutually exclusive or possible?
• Fintech vs. Insurtech vs. Regtech
• How to leverage insurtech to drive efficiency and profitability

Blockchain: Where are We Now? How Can it Benefit Your Business?
Is it going to rock the world? When? How quickly will we see the benefits?

Understanding blockchain - how will ledger technologies potentially:
- Serve clients through faster, more convenient and secure services?
- Stream paperwork and reconciliations for re/insurance contracts?
- Accelerate information and money flows, while greatly improving auditability?
- Bring smart contracting and automatic payments—managing contracts and claims?
How are regulators and supervisors using blockchain?
What are the global Proof of concept (POC) that are now live in the insurance sector and what can we learn from them? Are customers happy? What has to change in the organisation of the service provision?
What are the new actors emerging around blockchain today? Are alliances working?

Panel Discussion

Startup Investment & Engagement

Identifying, partnering with, funding & incubating insurtech startups

Incubating and launching new technological developments and innovations - from within or without; partnership exclusivity - yes or no?
How to generate entrepreneurship within organisations / build ambitious insurtech start-ups: opportunities and challenges
How can incumbents and startups use each other’s capabilities in an optimal way to ensure a successful partnership?
Investing to innovate: what’s interesting based on the 3 P’s (profitability; persistency - keeping the customer longer; proximity - to the customer); how and when to invest; investment global trends; re/insurance giants’ recent startup investment & partnership
Tracking commercially viable startups / solutions emerging around the world & qualifying potential investments
What startup need to know about investors - the do’s and dont's & the best practices both worlds can share
Is it possible for Europe to compete against Asia, when we look at the vast regulatory environment?
Looking into the near future - where will innovation come from? How to keep up with new comers delivering optimisation and automation quicker, and in new partnership models

Panellists:

Panel Discussion

Innovation & Change Management: The Art of the Possible vs. the Plausible

Driving innovative culture change whilst delivering return on investment

Change management, new skills & culture - How do you drive an innovative culture change in a risk adverse industry? How can you actually make it happen?
The evolving value proposition of the insurance industry - How will the role of the carrier, broker, reinsurer, and new entrants change going forward? How are all looking to (re)position themselves in a changing environment? What will the 2025 insurance industry look like?
Case studies: major practical challenges and strategies to overcome the hurdles and manage change (of minds, culture)

Panellists:

Cyber Risk - Where Are We Today? Where Should We Be in the Future?

Are you really prepared to keep up with cyber risk in a hyper-connected world?
What are the risks you are exposed to and how can you protect yourself (eg from connected technologies such as IoT, mobile, cloud, social, big data, IoT, AI, …)
Managing insider risk from employees, privileged users and third parties—how aware are your staff of possible cyber risks and how to avoid them?
What’s going on in the dark web? How easy is it to hack your system? Can anyone really manage, monitor a hacker with an intent 24/7? Will compliance really deter hackers, or is there a false sense of security?
War stories from a forensic attack point of view
Cyber risk products / solutions: are the current offerings adequately addressing both the insurers’ and buyers’ concerns & risks? Where are the gaps? What are some of the most innovative product developments?
Future opportunities and challenges

Panellists:

360° Claims Digitalisation Strategy: Making it a Reality

Where are the opportunities for digitalisation in the claims value chain?
What are customers demanding and what are the opportunities to change the claims customer experience?
How can a digital claims strategy be effectively developed and successfully implemented?
What is the role of partnerships in enabling digitalisation and how can successful partnerships be built?
What does the future hold: how will the IoT and the ubiquity of digitalisation impact on the claims organisation of the future and what are the implications of this for today's claims Executives?

SURVIVE AND PROSPER IN AN AGE OF EVOLVING INSURANCE TECHNOLOGY

SURVIVE AND PROSPER

IN AN AGE OF EVOLVING INSURANCE TECHNOLOGY