What you, your manager, team & board wants & needs to know about insurtech 


Broadgate Two

The Board Tech Talks includes 20+ board members presenting case studies on how regulatory developments, blockchain, startups engagement, cyber risk, predictive analytics and claims digitalisation are transforming the business and pushing forward internal change management.
Join this stream to hear from board members about the most innovative insurtech initiatives currently being implemented at their own organisations, its challenges, opportunities and impact on the business.

The Board Tech Talks will include a series of panel discussions and presentations followed by 10 minutes of Q&A.

Board Tech Talks is one of the co-located events at our flagship event, Intelligent InsurTech Europe. Board Tech Talks runs from 8:30-16:00 and, along with the panels and presentations, will include a series of networking breaks attended by Intelligent InsurTech Europe's wider audience.

Please find below the agenda for the Board Tech Talks stream. If you have any questions about these sessions please contact Elsa Costa at ecosta@newtonmedia.co.uk or on +44 (0) 203 301 8231
Pre-Conference Networking & Visit to Exhibition/Demo Zone 
Exhibition Area
Morning Coffee & Registration
Board Tech Talks
Broadgate Two
08:25 - 08:26

Chair's Opening Remarks/ Welcome From Intelligent Insurer

Wyn Jenkins, Managing Editor, Intelligent Insurer
08:26 - 08:45
Keynote Presentation from the Headline Sponsor
Incumbents & InsurTech: Creating a Platform for Innovation
  • Incumbent insurers, technology service providers and InsurTechs struggle to drive systemic change:
    • Adversaries versus partners
    • Difficult transition from experimentation to implementation
    • Marginal positive disruption versus true transformation
    • Sub-optimized end-customer value
  • Pipelines and Platforms and how the platform business model might offer a way forward
  • Embarking on a platform journey: What are the core elements of a platform? How to create a platform strategy?
  • What does a platform approach mean for InsurTechs?
Brian Wallace, Chief Technology Officer - Insurance, DXC Technology
08:45 - 09:35

Keynote Panel

InsurTech: What the Board Wants & Needs to Know
  • What Insurtech solutions can help us differentiate, and bring unique competitive advantage to our business?
  • How will these impact our core business, results, portfolio, new clients and profitability? 
  • What are the benefits compared to what we already have? 
  • How much will it cost? What’s the potential ROI and impact on the bottom line? Why should I approve the investment?
  • Where do the real opportunities lie? Where should we focus: the connected car; the connected home; the connected self? 
  • How do you propose to attain scalability; what are possible opportunities and the pitfalls?
  • Must you act now to remain competitive? How much time do we have, if any
  • Recent initiatives and implementation case studies - why did I approve it?
Brian Wallace, Chief Technology Officer - Insurance, DXC Technology
Jacob Abboud
Chief Information Officer, Allianz Insurance (UK)
Marc Guy Victor Sordoni
Chief Executive Officer, Unipol RE
Shirine Khoury-Haq
Chief Operating OfficerLloyd's of London
Martin Henley, Group Chief Information OfficerXL Catlin
09:40 - 10:15
What’s Next for the Insurtech Regulatory Landscape?
  • Regulatory challenges for insurtech start ups
  • Implications of Insurance Distribution Directive and GDPR
  • Analysis of legal and regulatory advantages of the partnership model
  • Future possibilities for standalone insurtech businesses
  • How can lawmakers and regulators support innovation?
Ashley Prebble, Deputy Co-Head of the Insurance Group, Clifford Chance
Roy Jubraj, Managing Director, Insurance, Accenture
10:15 - 10:30
More Business, Less Risk: Is There a Better Way?

• Towards a frictionless insurance market – what are the impediments?
• What is the future of insurance distribution?
• Coverholder/DUA – understanding the risks
• The post-Brexit impact on insurance market regulations
• Is the lack of growth in productivity a function of increased regulation?
• Increase business, reduce risk and ease regulatory burden - mutually exclusive or possible?
• Fintech vs. Insurtech vs. Regtech
• How to leverage insurtech to drive efficiency and profitability
Nicholas Phair,  Managing Director, REG UK
10:30 - 10:50

Networking Coffee Break & Visit to Exhibition/Demo Area
Exploring new technologies, products and processes

10:50 - 11:20
Blockchain: Where are We Now? How Can it Benefit Your Business? 
Is it going to rock the world? When? How quickly will we see the benefits? 
  • Understanding blockchain - how will ledger technologies potentially:
    • Serve clients through faster, more convenient and secure services?
    • Stream paperwork and reconciliations for re/insurance contracts?
    • Accelerate information and money flows, while greatly improving auditability?
    • Bring smart contracting and automatic payments—managing contracts and claims?
  • How are regulators and supervisors using blockchain?
  • What are the global Proof of concept (POC) that are now live in the insurance sector and what can we learn from them? Are customers happy? What has to change in the organisation of the service provision?
  • What are the new actors emerging around blockchain today? Are alliances working?
Magdalena Ramada Sarasola
Senior Economist
Willis Towers Watson
11:25 - 12:15

Panel Discussion

Startup Investment & Engagement
Identifying, partnering with, funding & incubating insurtech startups 
  • Incubating and launching new technological developments and innovations - from within or without; partnership exclusivity - yes or no?  
  • How to generate entrepreneurship within organisations / build ambitious insurtech start-ups: opportunities and challenges  
  • How can incumbents and startups use each other’s capabilities in an optimal way to ensure a successful partnership?
  • Investing to innovate: what’s interesting based on the 3 P’s (profitability; persistency - keeping the customer longer; proximity - to the customer); how and when to invest; investment global trends; re/insurance giants’ recent startup investment & partnership
  • Tracking commercially viable startups / solutions emerging around the world & qualifying potential investments
  • What startup need to know about investors - the do’s and dont's & the best practices both worlds can share
  • Is it possible for Europe to compete against Asia, when we look at the vast regulatory environment?
  • Looking into the near future - where will innovation come from? How to keep up with new comers delivering optimisation and automation quicker, and in new partnership models 
Twan Hoste, Head of Product Management, Roundcube
The Incumbents' Perspective
Martin Pluschke, Head of Group Digitisation Strategy, Nürnberger Versicherung
The Incumbents' Perspective
Volker Büttner, Head of Group Innovation, Generali Group
The Investor's View
Minh Q. Tran, Former General Partner, Europe, AXA Strategic Ventures
The Investor's View
Matthew Jones
Investor, Anthemis Group
The Startups' Perspective
Alexandre Rispal
co-CEO, Moonshot-Internet, Société Générale Insurance
The Startups' Perspective
Michael Fitzgibbon, Vice President of Insurance Services & Chief Underwriting Officer, Slice
12:20 - 13:10
Panel Discussion
Innovation & Change Management: The Art of the Possible vs. the Plausible
Driving innovative culture change whilst delivering return on investment
  • Change management, new skills & culture - How do you drive an innovative culture change in a risk adverse industry? How can you actually make it happen?
  • The evolving value proposition of the insurance industry - How will the role of the carrier, broker, reinsurer, and new entrants change going forward? How are all looking to (re)position themselves in a changing environment? What will the 2025 insurance industry look like? 
  • Case studies: major practical challenges and strategies to overcome the hurdles and manage change (of minds, culture)
Patricia Renzi, Principal, Life Technology Solutions, Milliman
Antony Elliott, Group Head of Business Transformation, Zurich​
Ken Marke, Head of Strategic Futures, Ageas UK
Cécile Wendling, Group Head of Foresight, Group Public Affairs and Corporate Responsibility​, AXA
13:10 - 14:15

Networking Lunch Visit to Exhibition/Demo Area
Exploring New Technologies, Products and Processes

14:15 - 15:05
Cyber Risk - Where Are We Today? Where Should We Be in the Future?
  • Are you really prepared to keep up with cyber risk in a hyper-connected world?
  • What are the risks you are exposed to and how can you protect yourself (eg from connected technologies such as IoT, mobile, cloud, social, big data, IoT, AI, …)
  • Managing insider risk from employees, privileged users and third parties—how aware are your staff of possible cyber risks and how to avoid them? 
  • What’s going on in the dark web? How easy is it to hack your system? Can anyone really manage, monitor a hacker with an intent 24/7? Will compliance really deter hackers, or is there a false sense of security?
  • War stories from a forensic attack point of view
  • Cyber risk products / solutions: are the current offerings adequately addressing both the insurers’ and buyers’ concerns & risks? Where are the gaps? What are some of the most innovative product developments?
  • Future opportunities and challenges 
Wyn Jenkins, Managing Editor, Intelligent Insurer
Martin Overton
Head of Cyber Risk EMEA, AIG
Max Perkins
Senior Vice PresidentLockton UK
Michal Koczwara
Global Head of Red Team & Red Team Lead - CISO Group, Aviva 
15:05 - 15:45
360° Claims Digitalisation Strategy:  Making it a Reality
  • Where are the opportunities for digitalisation in the claims value chain?
  • What are customers demanding and what are the opportunities to change the claims customer experience?
  • How can a digital claims strategy be effectively developed and successfully implemented?
  • What is the role of partnerships in enabling digitalisation and how can successful partnerships be built?
  • What does the future hold: how will the IoT and the ubiquity of digitalisation impact on the claims organisation of the future and what are the implications of this for today's claims Executives?
Ian Thompson, ZIP/EMEA Chief Claims OfficerZurich Insurance
15:45 - 16:00
Legacy Transformation
Networking & Visit to Exhibition/Demo Zone 
Exhibition Area
16:00 - 16:10
Afternoon Coffee Break
Following the networking and coffee break the Board Tech Talks sessions merge with the other streams for the plenary sessions. For full details please click here